B2B AI applications better for revenue generation, B2C may take time: Shailesh Saraph

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As regulators around the world scramble to figure out a regulatory approach towards the fast changing world of generative artificial intelligence (AI), companies are refraining from using the technology in safety critical applications, and only reserving it for customer service use cases, Shailesh Saraph, Executive Vice President and Global Head for Engineering Research & Development, Tata Technologies said. In an interview with Soumyarendra Barik, Saraph also spoke about India’s hardware and talent challenges for AI, and the revenue models for companies in the space. Edited excerpts: AI technology is definitely one of the six pillars that the group chairman has...