Coronavirus: Hong Kong’s fifth wave saw 82 per cent spike in consumer complaints related to online shopping in first quarter of year


Source: scmp.com scmp.com

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Hong Kong’s fifth wave of Covid-19 infections fuelled an 82 per cent surge in the number of online-shopping-related complaints filed to the city’s consumer watchdog over the first three months of the year. Figures provided by the Consumer Council earlier this week show that the number of complaints related to internet shopping soared to 2,669 in the first quarter of 2022, up from 1,463 in the same period last year. Complaints related to online orders for food and drink rose by 111 per cent, to 236, during the same time frame. There were 210 complaints about online purchases of electrical...